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  • Another McDonald's in my area that has to be the WORST service I ever received. There were only 2 people in front of me and I waited about 8 minutes before they took my order. Wasn't a good start. I finally ordered two McFlurry's. It took her about 5 minutes to prepare the first McFlurry and then I was waiting for the second one I ordered. Since I was waiting there with the McFlurry for about 2 minutes, I figured she forgot about the second McFlurry. I said "excuse me, I ordered 2 McFlurry's and I'm waiting on the second one. Do you know how long that will take?". The McDonald's employee looked at me and said, we are out of cups and she is getting them from the back (meanwhile, there were a ton of stacked cups behind her - not sure if she used that as an excuse). I proceeded to wait for about another 5 minutes and said - this McFlurry is almost melted and I'm still waiting for the second one. How long does it take to get cups from the back? She then hurried to the back (I waited another 2 minutes) and she came back frantically pumping caramel into the bottom of what looked like she was struggling as it was empty. I wanted to tell her that if it is empty, nothing is going to come out and maybe they need to refill it. I was very close to telling her to forget about it but I was having a McFlurry craving and I had already paid. About almost 10 minutes passed before I received my second McFlurry. The first McFlurry was almost like ice cream soup by the time I got to my car. What happened to McDonalds? They used to have high quality service from what I could remember but this is just ridiculous. I will never go to this location again.
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