Went here for the second year for family photos. I call ahead because I was running late and the employee who picked up just said "okay?" and didn't get my information. I let it go because I thought they might be busy. My photographer was patient and I'm very grateful. I'm unsatisfied that I schedule an appointment, gave a courtesy call I was running late and was only late 2 minutes and didn't get seen for 20 minutes jst to check in.