I called in a phone order so I would not have long to wait, I bought the kids with me and figured I would let them play a couple of games. I played for about 1/2 an hour & went to check on our order and they informed me that it was JUST NOW going in the oven, I was a little perturbed but the lady was super nice and comped us all drinks. Back to the video games, the kids were happy & not sweating me so everything was cool. We run out of tokens & go back to check on our order only to find out the manager was comping the entire order and throwing in an extra pizza to boot. Wow. Could not believe how far they were willing to go to ensure that everyone has a great experience there. They really went above and beyond. The place was clean, the video games were in great shape, and the staff were very helpful and friendly. Can't recommend this place enough, the Chicken Alfredo pizza is all that too. You really can't go wrong here, especially if you have kids.