We had taken our dog there once before and were treated well and our dog seemed happy there. The second time was a different story. Our dog gets anxious when not at home and was not having a good day at the groomers. My wife come to pick our dog up and saw the groomer yelling at our dog. The groomers excuse was that our dog was being difficult. I don't except that as an excuse. Our dog is our child and if the groomers cannot treat our dog like one of our loved ones. We have found a better groomer down the street. Elite Paw Spa is a much better groomer and our dog loved the play dates there after being groomed.