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  • First and foremost: the customer service is almost nonexistent. We went in and had to wait almost 10 minutes in the front before someone finally saw us, even though we were the only ones there. I shared the #47 with my little cousin, my mom had the bahn mi, and my boyfriend had the fried catfish with rice and banana boba. Please note that the boba drink did NOT come with boba pearls, which was a little ridiculous because one would think it would not cost an extra charge. Oh well. At least I know now. The food came out rather quickly, though not together (small problem, but still one to be said). My boyfriend really liked his catfish and my mom seemed to enjoy her sandwich, but my soup was SALTY. I could barely taste the meat and I felt like needing to drink 3 gallons of water afterward. Though the portions were bigger than you would usually get for a bowl of pho, I could barely eat it because it felt like I was drinking water from the Dead Sea (but even THAT would have been less salty). Not to forget, we were not checked up on at all during our time and only when we flagged down one of the waitresses for 5 minutes did they come to give us our check. I'm not sure if she spoke English, too. She did not understand my mom when she asked for to-go boxes until another waiter came and translated. Our total came up to about $50, which was a decent amount to pay for the amount of food we received. You pay up front at the register near the front of the restaurant. The signs up front says cash only, but I was able to pay with my card. They should really get rid of those 2 signs... Overall, the food was decent, but the service was subpar. By a lot. I would probably come here again if I was craving some late night pho because it is open 24/7, but I doubt that would be anytime soon.
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