The room was not completely clean. It was a nonsmoking room and there were ashes in the window sill. I called to order room service at 1020 and was told it was closed. I called the front desk because they should have been open until 11. I was told "too bad, we closed early" then I was hung up on. The next day, housekeeping tried to enter our room at 1130 and checkout isn't until noon. I was still sleeping. She didn't even knock. The restaurant is overpriced for what you get. The meat in the Taco salad I ordered was old and the lettuce was brown. Overall not a terrible experience but the staff was rude. I would stay somewhere else before here.