First of all the grub (burgers, zucchini, fries, sandwiches) is very good...the wings are slightly small but delicious! It's one of the few places that have reasonably priced wings. The inside is always clean and like others have mentioned...wings bought in mass are at a killer price. The staff is friendly and as far as the clientele, harmless normal people...this coming from a Scottsdale native. THE downside...maybe it's me, but I expect 12 wings whenever I order a dozen...not 11 or 10. Yet, in the past year or so, that's what we continually receive via the drive-thru. :(