Don't go here unless you want to get yelled at for trying to exchange a DEFECTIVE product. Staff is rude and just rolled their eyes when asking to speak to a manager. Eventually after having to explain my situation to the manager (who I had to approach myself) many times over, and having her staff raise their voice at me, I eventually received a replacement for the defective product.
As a professional make up artist and hairstylist, I need to spend a lot of money on hair supplies, but I will certainly not be doing it here any longer. There are many other places to shop for these things in Toronto, and I recommend that you do it elsewhere.
Highly reccomended is Ragga Beauty Supply.