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  • I'm so disappointed with this service and place. Last time I came in (on Wednesday 8/30/17) it took them about 15 minutes AFTER I ordered and paid to start making my sandwiches. Then while they were making them the girl kept getting distracted and stopping to talk to other employees. Meanwhile, they didn't even make the sandwiches at the same time, so once the second one was made, the first one was cold from sitting there and the general manager Heather just stood by and watched. I came again today (Friday 9/1/17) and called 15 min before I arrived to place my order. When I got there, they didn't even start making my sandwiches yet. Once again, I had to wait probably 15 minutes and once the sandwiches were made, they were both completely wrong. I ordered two turkey sausage egg white & spinach sandwiches, one on a plain bagel, one on a cinnamon raisin. When I got my sandwiches, one was on an everything bagel and one was on a sesame. Also, both were regular sausage with tomato and cheese. When I asked for a refund the general manager heather just stood there once again and did nothing. Ironically, a man walked up behind me and asked if his second sandwich was re made yet because they messed his order up and he had been waiting for a while as well. I'm so disappointed, this was such a waste of time and money. I would give this place negative stars if I could.
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