We tried out Guy's restaurant at the Quad this past weekend. The menu selection was good. The burgers we had were not bad. It's hard to find a burger with great taste. The burgers we had both needed just a little more taste to them (adding ketchup helped a lot). The fries were the highlight, cut in different cuts, had a nice spice. The service was lacking though. Took awhile for server to first come. The food came out quickly but we had asked for more ketchup, it never came and we were never offered refills on our water. After leaving the restaurant, we had to go back into the restaurant, and a waitress saw us coming up to the door, we thought she would hold it but she quickly darted in front of us, opened it enough for herself and kept going. The staff need better service to their customers in a few ways. I wouldn't rush back.