I've shopped at Pink Poodle on the odd occasion for several years, at actually stopped going there for a couple of years due to the strange vibe of the store. However, the need for a specific (off-season) item took me there in April, and I gotta say my experience with them has greatly improved.
Yes, the store's crowded. but that means lots of choices. The prices are fine if you know what you're looking at/for. Most of the clothing is higher end but some Target and other stores' private label gets in there, too. I do notice that the service improves the more often I'm there.