Trust is the most important aspect to maintaining a relationship, especially when it comes to your car. When it comes to tires, I won't go to anyone else. I have been going to this Discount for just over 5 years now and they have never let me down. JT and the rest of the staff always take care of me and I can always trust that the customer is in their best interest.
An appointment is always good, but if you don't have one, they always acknowledge you and get to you in a timely manner. I've bought tires for both of our cars from them and I've bought rims for my car from them. They recommend what is right for you and don't try and up charge you and squeeze as many dollars out of you as possible. If you think you can find a better deal, they openly state they will match any price that has been offered.
If they don't have your tires or rims in stock, you never have to wait an extended period of time and they try and get you in the moment your order arrives. I ordered rims on a Saturday and they wouldn't arrive that day. Even though they closed at 6 on Monday, and I get off work around 6 on Mondays, JT told me to come in after work and they would take care of me, even if it was 10 til 6.
Discount will go that extra mile for you and I would highly recommend them for any of your tire needs.