The worst car place I've ever been too. They don't answer the phone so you can make your payment. It took over 10 minutes for them to answer there line. My car was taken because of this, after I paid them 13,000.00 dollar's. Then I called to get my truck it took another ten minutes for them to answer the phone. To say now I owe triple the amount of my schedule payment. I had my truck paid down to 1900, and they being treating me like trash. I was fired from my job due to their company calling me over and over for payments that I made when I got off work. They are very unprofessional and rude to their customers. Don't go to Auto Action you will be sorry in the end. I give them zero stars.