Okay, so remember when I said Epic couldn't get the job done the first time they tried in my apartment complex? Well...Brett, the owner, called me the next day and refused to accept that and talked out multiple ways we could approach the carpet cleaning. You know how people say when there's a will, there's a way? Brett truly makes that quote a reality! So he send over one of his guys again and guess what? My carpets now look like brand new because EPIC DID GET IT DONE!
I am SO happy! Brett, thank you for not giving up!