Ordered a falafel pita because I'm a vegetarian. I was horrified when I bit into it and it was chicken. Even more horrified when I went back and the mistake was brushed off. The pita was replaced but with no apology about my experience being given meat as a non meat eater. Major customer service misstep. Mistakes happen but when they do, you take accountability! We used to shop here all the time but the complete disregard for the severity of what happened will have us going elsewhere from now on.