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  • Couple nights ago I placed a mobile order, pick up said 8:22pm, I arrived at 8:30. The teen with dark blonde hair and brushed to the side didn't greet me, the first thing he said was that my 2nd sandwich wasn't done because I took too long to order on the mobile app and the pick up time didn't push. Not my fault. I kindly told him I had nowhere to be and I didn't mind waiting. Got home and my sandwich (the first one made) was literally rock hard. The bread crumbled completely into pieces when I tried to take a bite. I couldn't even remove my sandwich from the wrapper because it was stuck to it. I also didn't order avocado but it was on there. Good thing I'm not allergic! I'm all about second chances so I went in tonight, same rude teenager made my sandwich and I don't know his name because he was the only one not wearing a name tag. Tonight he stood there and said nothing like it was more work to ask me what kind of bread and toppings I wanted. He also threw a knife into the back kitchen sick and made an unnecessary loud noise for everyone in the restaurant. Israel was another guy working and had he not been there to show a little customer service I would have walked out. How dare that guy make customers feel bad and embarrassed when I'm trying to spend my hard earned money at this establishment. I'll be driving the extra few miles to go to jimmy johns instead from now on.
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