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| - Understaffed and an inconvenient location, but otherwise, cheap and a good place to stay.
The phone rings frequently without anyone picking up. But when someone does pick up, they are usually very helpful.
The small gym is open 24-hours, which is great. There are free apples at the gym.
There's a 'members' lounge' (you qualify if you are a Starwoods Preferred Guest member) on the 8th floor that serves up continental breakfast in the morning and hors d'oeuvres in the evening - free for 'members' and still cheaper than the room service menu even if you're not a registered 'member' ($12 for breakfast, $9 for hors d'oeuvres).
There's also a water park within the hotel, which is kinda cool, complete with various pools and a huge (for an indoor hotel in the middle of nowhere) water slide.
The hotel is about 15 minutes away from the airport and 15 minutes away from downtown Calgary by taxi (about $20 per trip incld tips), so it is quite inconvenient if you need to get around the city. However taxis are usually available at the hotel and the hotel does offer free shuttles to the airport every half hour.
The rooms are large and clean but dated. They do come with a flat-screen TV, iron, hairdryer and a mini fridge (locked but you are provided with the key). There is internet access by ethernet cable and by wireless connection ($10-ish per day) in the room. There is no safe in the room.
I like it that they have a check-in kiosk for certain airlines (Air Canada and Westjet) at the hotel lobby.
The biggest perk is that it is a relatively cheap hotel, compared to its downtown compatriots.
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