The first time my daughter and I tried out this blow dry bar was with Groupon vouchers earlier in July. We had such a great experience that I decided to make it my regular place. Bri did such a wonderful job with my 5 yr olds hair. We had a special occasion today and I decided to take my daughter in to get the same styling done. Before we left on the first visit, I made sure to ask Bri what service to ask for next time we came. She told me the pre-teen blow dry and hot tool service is what i should get for my daughter. The two total to $35.
I asked for exactly that when I made the appointment today but got a surprise when it was time to pay. I was charged for a Primp and press which is $55. I asked why she didn't charge me for what I had asked for and as is listed on their price list. Response I got was "because it's ethnic hair, we had to charge the $55". Didn't argue, just paid the bill and left.
I wish salons could be more consistent with what they communicate to their customers. How can one stylist recommended a service at a certain price and another one gives you a completely different price.
I really liked the place and they do such a great job. Unfortunately we won't be going back there anytime soon.