I'm giving one star to the manger, wasn't an issue with me but I noticed it with another customer. She was very rude and very unprofessional! The employee that was taking my order was clearly overwhelmed with his shift today being that it's 8 am and it's typically packed around this time, and him being he only one at the front with a line of 10 plus people. Which he had to make coffee and also get it out to the customer and then continue to take orders! So she's yells out orders to him as he's helping other people and ask is the large coffee ready. When she clearly could have walked and checked and made a cup if needed. This was the part that sent me over the edge, a customer comes up after she just received her food and asked could she change the orange juice for milk. The manager looks her straight in the face snatches the orange juice and sits down on the counter and walks away. She really needs to work on her attitude or consider getting another job. This all took place @ 8:29 PM 8/7/16