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| - Pro Floors was fabulous from my first contact with them to the completion of our job. We were moving here from out-of-state and only in town a short time for the walk-through, closing and then stayed a few days afterwards. While in town we were trying to decide on carpet and paint colors, plus line up a painter to paint the interior of our home and then the carpet to be laid, all before we moved in.
Mike brought over samples to where we were staying within 24 hours of me contacting Pro Floors. He let me hang onto a few of the samples that were serious contenders so I could take them to the walk-through and see if one of them would work. As it turned out, we did love one of the carpets. The day our home closed and we were able to get in, Mike came over and measured our home for ordering the carpet. I really wanted a sample of the carpet in order to coordinate purchases in the month between the closing and us moving here, so he ordered a sample from the manufacturer to be sent to our home in CA.
Mike worked with me for scheduling the carpet installation between the completion of the painting and when we were moving in. I had also requested the carpet to be laid a certain way, if at all possible. Everything was done totally without us being in town.
We absolutely loved the carpet and the installation of it when we finally saw it! His installation crew did a beautiful job and, though we knew we might see some seams in our larger rooms, we can't see any of them, no matter how the light hits the carpet. The crew were also very careful with our freshly painted home.
It's now been almost 6 months since we first met with Mike (yes, I've been very slow leaving this review). I can't think of anything Mike / Pro Floors could have done to make the experience any better... or the results any nicer. I have no hesitation recommending them!
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