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| - Most of the staff at Metropet are friendly and kind. They always give me a detailed estimate with "low end" and "high end," noting which items are strongly recommended and which are more optional. While I greatly appreciate this consideration for us on tight budgets, the fact remains that their prices are higher than most I've seen.
I also had one very unpleasant interaction with a tech who essentially bullied me into getting a rabies shot for my cat. Now, I fully understand that the shot is required legally, and that it was her job to make this clear to me. I was planning on getting the shot anyway. But the tech absolutely did not need to stare me down and tell me "if you don't get this shot, and your cat bites me, he will be taken away, killed, and have his head chopped off for analysis." First of all, this is really only half true. But more importantly it's just a totally inappropriate way to talk to a customer and worried pet owner. Bedside manner has a place at vet clinics, too, and this tech had absolutely none. Again, every other staff member is great. But this one tech left an awful taste in my mouth and I likely won't be back because of her.
Oh, and I tried to redeem the $20 off deal listed at the top of the Yelp page but the person who prepared my bill said she didn't know what I was talking about and wouldn't take the discount.
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