Wish I could do 4.5. I had Helen as my tech and she was so sweet. I'm did the hot stone pedicure which was great - shorter than ones I've had in the past but good. She also did my revise and gel too... Very polite and complimentary. Only thing that made this 4 instead of 5 is that she nicked me a few times with the drill and her nail art wasn't the best. She really tried tho. Overall, I would go back.