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  • Terrible. Lets see where do I start, first get ready to spend a lot of money! The costume was $100 (literally halloween costume material), and I had to sew the bow together because the glue holding came apart. Oh and the pictures you have to order $20 a sheet, plus you have to pay $6 shipping!! The biggest issue with this is that that have no business or customer service skills. They are totally disorganized, they once sent me a billing statement that had christmas music lyrics! Seriously! Their calendar of recital events was a document of like 100 pages you to search and scroll for your childs name. Their dance recital was at 4:30 pm on a Friday--hello kids still have school?! They have no communication with parents. How hard would it be to print off and pass out a piece of paper in class? Lastly--its true they only care about their Innovations Competition line. Dont expect to meet nice dance moms here either. The staff is totally unfriendly, and many times they don't answer their phones, return calls, nor voicemails. This place is a total scam. They force you buy the recital outfit asap, therefore you are STUCK. Don't get sucked in. Oh and its dirty, dusty, not enough seating in the waiting area, and pick a dance class during evenings--you're parking in the back streets.
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