This review is for the private party crew when I booked my daughters 11th bday party there. The girl that I spoke with on the phone was very nice and informative. They supplied the plates/cups, utensils and balloons. I also ordered the pizza thru them too which was pretty good and a good size too. The package also included skate rentals along with 2 hrs in the party room which was great to have when there was no where to sit in the arena once all of the teenagers came piling in. It was also on a Saturday which is cosmic skating with a live DJ. My daughter and her friends had so much fun even me and some of the adults had a blast skating. There's also an arcade in the arena as well as right outside in the fiesta casino for those who don't skate. The guy who was the attendant for our party was super nice and patient even let us stay past our time since there were no other parties and we had a lot of babies with us that would've gotten lost in the crowd out there. As we left he even complimented us on how our party was a nice group and didn't leave too much to clean since they have to clean it before they can leave for the night. He said the night before a party had tons on confetti and cake smashed all over the place that it took hours to clean and didn't get out till 2am. So if you're having a party there be courteous I know it's their job but they're sweet kids (18-20 something yr olds) working there trying their best to serve everyone.
Also a couple tips, show up as early as possible because once the cosmic skating starts the line to get in is out the door and so was the line to pick up skates. And park in the garage that faces Rancho blvd take the elevators and the arena is right around the corner. Bring cash for the arcade because those ATM fees are crazy. Oh and they had skated that for my 2yr old toddler which was cool. But if you are bringing younger kids to skate I recommend going when it's not cosmic skating so that way it's not too crowded with teenagers and they only allow those skating assister things (the walker looking thing for beginners) during non-cosmic skating times. Call ahead too to Check the public skate times for that week since they host a lot of hockey tournaments and skate classes.