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| - I had never been to Logan's before but went with a group of eleven people. I'm giving them two stars only because they were so accommodating and the manager was top notch. Otherwise, the story goes south.
Our waitress brought us drinks and that seemed to be the only thing she was really capable of doing. I know it was noisy, but she couldn't seem to hear anything we said and we had to repeat all of our orders repeatedly. I ordered a Pepper jack Cheeseburger that comes with onion straws, so I asked for "No Onions", and a sweet potato. My husband had the meatloaf with broccoli and sweet apples. The waitress took our order and then refilled our drinks.
She delivered our food, and we didn't see her again until she presented the bill. We had to ask other people going by for more silverware, for enough bread and butter for the "whole" table and when we were done eating we snagged someone else to carry away some of the plates. Never did she come by to see if our food was prepared correctly, and NO mine was not good. My Medium Well Burger started out with a huge pile of onions...didn't I order without onions? In peeling them off it took most of the cheese, which was distinctly NOT pepper jack cheese. I cut the burger in half, and hmmmm Medium Well should NOT be deep pink inside, and when I ordered I specifically said NO PINK which she repeated back to me. My sweet potato was really good, but was so burnt that I could only eat about half of it without getting the charred skin, so was very disappointing, and it was really small. The lady next to me had one that was easily 3 times as big as mine, and she got two sides, I only got one side because I got a burger. My husband had the meatloaf, which he said was very flavorful and he enjoyed it, but it was hard to eat because it fell apart when he cut into it, and without a spoon it was a bit hard to eat.
The manager came to the table when our meals were mostly finished, thank god for bread because my meal consisted of the part of the hamburger that wasn't pink and half of a small sweet potato. He asked how things were and I guess he could tell by my face that I wasn't happy because he stepped right up and offered to have a new meal prepared, which I declined as everyone was already done eating, but he comped my meal which did make me happy.
I will go back and try them again, because I realize that one meal does not mean they are bad, and everyone else seemed to enjoy what they had to eat.
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