We have been taking our pup here since we got him at 7 weeks old. I trust them in their recommendations because they always provide reasoning as to why we should or shouldn't do something. The vet the first pup went to (from the breeder) recommended some vaccines and the Docs at North Kenilworth explained why he doesn't need them; mainly because of what's prevalent in parts of the country and so on. Ollie loves coming here because he loves that they give him peanut butter. They also do most of the exams/vaccines in the room which is also nice (unless you don't want to watch). I've never had to wait for a room when I've been here. I wish they had longer hours on Saturday's and selfishly they are always so busy sometimes it can be hard to get an appointment (maybe not a bad thing tho since they're popular).