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  • My family was over the other night helping me with a cake order. We started getting hungry but weren't quite finished the cake. We checked online what time the subway closed and it said 1 am. It was only 9:30pm so we were Golden (so I thought). We finished the cake and clean up around 10:45pm and decided to make the walk across the street to grab some grub. We we arrived we noticed it was empty so I thought "great" nice and quick service.. We received far from that. Their was a special going on for 4 subs with 12 cookies or soup. We decided to order that since there were 4 of us. The lady behind the counter looked at us like we weren't speaking English. We pointed to the sign and she looked up at it then back at us with this blank stare. She didn't moved,ask what we wanted? or say anything for that matter. She just kept shaking her head as if she didn't know what we were saying. Finally the guy came over and took our order have a great deal of explaining on our part. The couple both seemed frustrated with us. The order process took over 15 minutes to get what we wanted. At first the guy didn't give us the correct amount of cookies or napkins and by asking him for it we felt we were bugging him. As soon as we sat down (closer to 11:30pm at this point) and took our first bite he spoke to us in a very stern voice "Please hurry we need to clean" "You going to be quick?" We all looked puzzled then my sister asked "What time do you close" He said "1 am but it takes long to clean the tables and the floors. Personally I feel they were trying to kick us out to close shop early considering his young son was hanging around and looked exhausted. Being in customer services over 14 years of my life. This was UNACCEPTABLE!!
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