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  • Disaster .. Wishing I could give 3 negative stars . Had asked for a bid for 2 panes that had the plastic panes slipping . First bid was high and I had SR Windows and Glass give me another .. What was missing in their end bid was a job half done .Now I only have one window with drooping pane..Just nuts ! If you are crazy enough to deal with these people get everything in detail and in writing as they are super 'smoke and mirrors show' with this aspect. When I told them that "both windows had the bronze 'panes'" and mentioning I wanted "them" fixed I received a bid ,but seemingly only for one pane ..Now it looks horrible as only one was fixed and paid more than 60% of the previous bid ,what a rip . Ray Charles and Stevie Wonder could have ascertained what was needed and what I wanted but now it looks junk . My advice is shop around and if you feel the need to support this business get detailed estimate on exactly what is happening . Better yet choose another company with better dealings and customer service . I give SR Windows & Glass = huge FAIL .
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