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| - I've primarily worked with this FedEx location in my professional life, and I have to tell you, they've got top notch customer service here. The staff have always been fantastic, helpful, and quick to acknowledge any problems. I've had some experience working in a print center, so I know it can be a crazy, hectic, and error prone job - even with those amazing do-it-all machines that any serious office junkie wishes they could get their hands on.
Our company had a printing contract with FedEx for quite a long time and only recently switched to a competitor. I admit, I occasionally still go to them because they do a much better job than their replacement. *sigh* We still do most of our shipping through them, and again, love their service in this area.
My print jobs with FedEx have ranged from: thousands of pages in differing colors and print settings for annual handbooks; over 40 full color, laminated, and mounted posters for an outreach project; untold numbers of fliers and handouts for all kinds of purposes; years worth of certificates; very large format scientific posters for competitions; large pop-up banners; small sized pocket-booklets and cards; protocol books; and a heck of a lot more.
Occasionally we've had a last minute job, and they were on it every time. There have been times when an order was delivered with errors, and they were usually corrected and hand delivered same-day (whether it was our mistake our theirs). I've had multiple in-person meetings with sales reps to go over specific projects (like the outreach posters) and they were amazing. Whether the person on the other side of the phone or e-mail interaction was in the local shop, at the central processing center, or in sales, they treated us with the utmost respect and have a clear desire to do the best work possible.
While I sincerely miss being able to work with them on our print jobs, I'd absolutely go to them for a personal order without hesitation. I'd also recommend them to someone considering a corporate/business contract.
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