After attending the Jingle Bell Silent Auction and winning a Gift Card here I took my friend out for dinner before our movie and it was not bad but I had high expectations to try this place and it was a quite disappointing.
For $35 we both got fries, burgers, small soda fountain drinks and I also grabbed a "bag of bones" to take home to my pugs. The food was very low quality, my "Shroom" burger since I don't eat beef and it sounded delicious - tasted ok but it wasn't worth $7 by itself - maybe if the fries came with it. I technically also ordered the cheese fries just to try and the cheese was this weird melted American cheese with a bland taste to it. Nothing special to them and very boring.
I officially don't see what the hype about this place is. Will I come back? Sure but is it worth the money being spent? who knows. Maybe I just went during a bad time or the staff is still new and learning but for $35 I was not satisfied.
I also am concerned with their cashier system. It took our cashier 5 minutes to figure out how to use my gift card and instead of asking someone else like her manager for help she just kept yelling at her screen and then finally showed us why she couldn't do her job correctly which made the entire 5 minutes just awkward. We also were the only ones who had to get up to get their food and then this one employee walked around the entire place passing me 3 times before finally realizing it was me to give me the bag of bones I had ordered a while back. Such an awkward time but I'll come back.