My husband and I stayed here in August 2012 for vacation. The hotel is in a great location, right in Old Montreal, which (I think) is the best part of Montreal. It is within walking distance of the Notre Dame Basilica, Old Port, and all of Old Montreal. We were also able to walk to the 2 restaurants we really wanted to try; Garde Manger and Quattro (which were both SO good).
The staff is really friendly and very helpful. We were greeted upon arrival with a cold bottle of water and the check-in/check-out processes were very easy. They had lots of great suggestions as to where to go for food and drinks.
The room was very clean and the super high ceilings really added to the grand and luxurious feeling of the place. The bath products smell really good! Also, the free Wi-Fi actually is free and works well.
The only cons, and this depends on how important these are to you, are:
--No breakfast included in the cost of the hotel. Breakfast is $15 per person extra.
--No free parking. They have valet for $22 per day.
--No pool.
--Their fitness area is pretty lame. One treadmill, 2 bikes, one rack of adjustable weights that didn't work properly, and 2 exercise balls.