I went to Totally Tiffany's last week for a gel manicure and gel pedicure. The shop is small but looked clean. The manager (owner) was very welcoming and the staff seemed friendly. My appointment was with Ondrea. She was very kind but it was obvious she had little experience and seemed unorganized. The gel pedicure was fine but my toes weren't taken care of the way they should have been. However, the massage was great. When it was time to do my gel manicure, Ondrea soaked my nails in acetone and then used a combination of an electric file, nail file and her own fingernails to take off my previous gel manicure which I found this to be unsanitary. Additionally, my cuticles were not clipped. I had to leave the salon and finish my service at a different place. I will not be back.