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  • I went in for a prescription refill; I had no appointment. There were 2 parties ahead of me, so I thought, "this shouldn't be along wait. Maybe 20 minutes max before I am called in and situated in a room to have my vitals measured, then placed in an exam room." An hour later, I was finally called in, had my vitals taken, and placed in an exam room. ....Twenty minutes later, the PA walked in and asked for what I needed. She was friendly, knowledgeable, and great. No complaints here. My request for a refill was taken. She left the room. No "I'll be back," or "I'm going to give you your script." She just up and left without saying a word. ....Another twenty minutes later, I started to feel confused as to why I hadn't received a new script for my medication. So I peered outside to look for the PA and she was no where to be found. Ten minutes passed as I was pacing around the room, wondering if I should grab someone's attention and ask about what was going on. Finally, at the crux of the matter--right at the point where I was going to leave and take my business to another medical office--an MA appeared by my doorway and handed me the script. Finally. One.hour.and.fifty.minutes.later. Sigh. I hope this was one day out of many.
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