One star is too many. Waited almost 25 minutes for 2 toasted bagels with butter. Don't know what took so long, as there were only 2 people in front of us. The most unorganized place I've ever seen. There were maybe 6 types of bagels left and the other baskets were all empty. Pathetic looking. The guy who took the order acted like he was doing us a big favor. I was so pissed off waiting that long, it was unbelievable. I could have sat down to a full course dinner in less time than that. BUT the worst part of all, if it can get any worse, was how filthy the place was. Check out my photo. That was just behind the counter. The rest wasn't much better. Incompetent, slow, filthy, unorganized and unfriendly are just a few of the adjectives that come to mind. Stay clear!!!!!