I booked an appointment with Carlos after reading his overwhelmingly positive Yelp reviews. Carlos questioned me about exactly what I wanted in a haircut and studied an online photo I provided. I didn't know if my hair was a good match for the cut (it was) and if the style would be easy to maintain (also yes). The entire experience was terrific, from the heavenly shampoo through detailed instructions on how to style my new cut. Carlos really knows his stuff, plus i enjoyed visiting with him during the appointment. I couldn't be happier. I booked a future appointment to keep my cut fresh and to get some lowlights. Carlos did not disappoint!