I'm a Starbucks freak. I absolutely love it and I loved it for years. However, I'm not starting to love the weights and how busy they get. This Starbucks on Saint Rose parkway has great customer service. Everyone is extremely friendly and they seem to memorize your drinks. However, the wait is so stinking long it's annoying. As friendly as the staff is you would think that they would be faster. They take so long in the drive-through you need literally wait 20 to 30 minutes to get to drink. So if you are in a rush to go to work definitely don't drive through at 7,8, or 9 in the morning. And good luck going inside you're still gonna wait a good 15 minutes. You see, the problem is they're too busy being friendly talking and chatting than worrying about their speed for producing coffee. The baristas waste a lot of time laughing and chitchatting with customers which on one hand is wonderful, but on the other hand it's horrible when you're in a time crunch. So as much as I would love to give the Starbucks five stars too many circumstances oppose my gut feeling. So unfortunately three stars it is!