When I went here it had 5 stars and I was pretty excited about that and being close to home, decided to try it out. With Vietnamese food my regular order would be bun thit nuong or pho tai or fresh spring rolls, so over the years I have been able to compare better tasting ones and not so good ones.
I ordered the bun thit nuong. My hubby ordered a thai iced tea and grilled pork chop. After they took our order, it was not less than a minute that my hubby's food came out. I literally told the guy "oh no, this must not be our order because we just ordered less than a minute ago." He went back to check and sure enough it was. Hmmmm...ok so I don't know if this is how most Vietnamese restaurants work (pre cooked pork chop)?? But I can only imagine it dries out that way? and how long as it been sitting there??My hubby has been ordering this same dish for years at every Vietnamese restaurant we go to and I've never seen food brought out this quick. Needless to say, I was not impressed. Fast service is one thing, but that was clearly not the case. It was food that had been sitting there. He did not like his food.
The next thing that I feel this restaurant needs to work is how to deal with a bloody finger and a dirty band-aid. What I mean by that is our server had a bloody finger (some sort of wound) that was pretty big (about a 1 inch cut oozing with blood to the point where I could see it. The band-aid was not fresh (you know when it is tightly wrapped around and dry looking). This band-aid looked as if he possibly wore it all day or washed his hands with it. When he set down my hubby's food I could see the blood on his finger and band-aid half falling off. I would think there is some health requirement about wounds and how to properly cover them when serving food???
The thai iced tea came in a small glass in which water is served. Everyone around us had a mason jar with their thai iced tea, not sure why we did not get one. Filled with ice, my husband got 3 sips of thai iced tea.
My bun thit nuong came 10 minutes after my husband's food (I guess they actually cooked the meat on mine). It has bland and I did not enjoy it.
They also messed up our order and charged us for food we did not order. Of course they fixed it.
2 stars for my food
1 star for my husband's pre cooked pork chop
0 stars for the bloody finger and dirty loose band-aid