I heard there's always a line.. So today on this hot windy day, we decided to try it with our young nieces and nephews. The line was long! But we checked in and was offered a free cookie, so it instantly made me happier. I ended up with a rocky road once cream cone. My sister stole my free cookie and got a fresh m&m cookie. My husband got an ice cream sandwich. We were all happy with our ice creams. But its ice cream, who wouldn't be. My husband's ice cream sandwich between two fresh macadamia but cookies was amazing. But the cookies are so thin and fresh that it didn't hold the ice cream very well. I guess that would be my only complaint. This place is good! But the stories are true.. The wait is long.