One star is even too much! I would give them half a star! I left my matte black wrapped car while I worked out, I opted for the 30$ wash. Thinking it would be clear, it looked horrible to say the least when I returned! You would think the young kids cleaning the cars would have more energy to pay attention to detail but I guess not! My car was covered in water marks everywhere, oil from their rags all over the car, I had to clean my car after by myself as they watched! I enjoyed that work out too! NOT!!! I would never go back there, and if I did I would sit there and baby sit the entire time! Waste of $$!! I pay 10$ at Alamo hand car wash on s. rainbow way better ( for the outside)! You guys need to take notes!