If you're a local in Las Vegas, you've pretty much have had Roberto's before. Food usually the same, service might be different. What I'm posting about is the service. Specially getting food at night. We had ordered take out over the phone, so our food would be ready by the time we got there. We get there, and the gentlemen who work there said we were late picking up our food. They said over the phone it would be ready in 10 mins, but we got there in 20 mins after the order was placed. My thought was wow...I didn't know I the customer had to be on time?! They handed me my food, and my drink...that had no lid. I mean no lid not a big deal right..but you expect your pick up order to be ready 100%. I go get my lid and carrots one of the workers shoved me out of the way to add more carrots...I don't know if the worker though I was a ghost or something..but really..come on guys. Step your game up.