I live around the area and visited this place several times before writing this review so I can write a fair assessment. Unfortunately, the first thing about their sandwiches is that it - wasn't great as what other people make it out to be. The sandwiches are bland and just poorly put together. Secondly, the customer service of the people behind the counter needs significant improvement. Sometimes they are bad mannered and I've seen them (mainly the ladies) just roll their eyes way too often in front of other customers when the customer is simply placing orders or asking clarification. If I were the owners I would really talk to the staff and convey two things about the your business - good food is complemented by equally good customer service which leads to more customers.