I have eaten here many times and while the food is good minus the hair :-/ the place is complete chaos. No real organization and ended up standing in line for a called in order. I went to register to skip around the people ordering, only to have to move aside for the people to pay that were ordering their food there, and when I said something all the "young" help thought I was the biggest "B" in the town. Other times getting food, had a big hair in my omelette that I took back and when girls told the cooks they laughed. NOT COOL! I ended up getting a plain bagel after that and actually had to ask for them to refund the difference. You should be wearing hair nets! Another 2 times girls forgot to put the pastries I ordered in the bag and had to call and go back to get them. While I try and not to give negative reviews, I am getting annoyed with this place and attitude. While business does not suffer it appears, put them in bigger town with competition and see how far this would get them. Get a manager at the counter please or one who knows how to run a tight place and hopefully older than 21!