First off, I came in expecting quite a bit from this place since I've been to the Scottsdale Quarter location as not only very impressed with the menu, but also with the service. This location definitely has the same name and menu but much different service.
I was seated quickly and had my drink order taken. Then after about 10-15 minutes, I realize that we haven't seen our waitress forever. We flag down another waitress only to find out that she is our server now. We would easily go 10 minutes in between seeing her. Not like there was a shortage of workers considering there were almost as many waitresses as there were customers. After 15 minutes of waiting for my dessert, I flag the waitress down again and ask about my dessert only to find out she forgot. She just went and got it and went on with business like nothing happened. I was definitely getting the vibe that she wasn't interested in earning much in tips that night so I was happy to oblige her. We didn't even get acknowledged by her as we walked right past her when leaving.
Only reason this place doesn't get one star is because their happy hour menu is amazing. With that said....go to a different location!!! This place won't see any of my business ever again.