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| - I have had nothing but positive experiences from this Big O Tires. From the customer service, to the quality of the work done to my vehicle, to the timeliness of their work....this is the only place I trust for my Infiniti (even more so than the Infiniti dealership itself!)
Phil, the manager, is awesome, knowledgeable and he leads a great team. I am not like most women, I actually know my way around my car, but I have never felt like I am being pressured into purchasing a service I really don't want to do or can't afford. They'll suggest items for me to be aware of on the bottom of my receipt and I'll be on my merry way. Because they don't push me is one of the many reasons I keep coming back.
I have had thousands of dollars of work done here; from tires, brakes, rotors, belts, cam shaft sensors, a radiator & more. I always know I am getting quality work and quality products. They always offer to take me home if I have to leave my car there, they will advise me if there are any coupons they can apply to my bill, and they have a nice waiting room with a TV and complimentary bottled water. When I get my car back it is never greasy or dirty from the service techs getting in and out of my car. They leave it the way they found it, which I appreciate.
Also, they have never ever charged me to put air in my tires or to rotate my tires. I have tried swinging by other places and they want to charge me $15. Umm, no! Just makes me realize that I get spoiled here. I even recently went in and told them I was a "Yelper" and they gave me a free oil change!! You should do the same :)
5 stars!!
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