went to Frys tonight to pickup some groceries and thought I would try their new semi-automated deli pickup service. filled out the necessary request and received a receipt saying that my deli would be ready after 7:21 pm. Great
Went back to the deli at 7:31pm and my order was not there, Inquired to the person behind the counter on where my order was. He glanced towards the receipt machine and there was my order. Asked what happened and his excuse was that he was not here, ok you are now....ridiculous. If you're going to add an automated service make sure it works, maybe you should consider adding an audible alarm so people know that an order needs to be filled (since you have many people rotating in and out of the area)
I just told him to forget it and went to checkout.