I cannot get a straight answer on a prior authorization from these folks. My insurance claims they missed fields on the forms and have a number which they are unable to call them at. Based on the fact I have a hard time reaching them by phone, I would tend to agree.
Spent far too much time chasing them for simple answers and paying co-pay for services which aren't being delivered. Do I really have to pay copay multiple times just to get a form filled out?!
If I could give zero, I would