I think the bad reviews may be based on who was working that day. This is the first Sonic I've been to since living in Nevada and I thought it was not bad for a fast food joint. Food came out relatively quick (there were a lot of people there), my order was correct and it was a big order ($40), and the lady that brought it out was very polite and even came back to check on the food. Didn't get 5 stars because the custard was a little overpriced, but it was quite delicious.