The staff were very friendly and super patient with us. My girlfriend and I got our first tattoos there recently and are very pleased with the quality of the work. They engaged you in conversation while working on you and it helps take your mind off of the slight pain. Would definitely recommend anyone getting their first tattoo here. I'm not sure who my artist was but he had a Speedy Gonzales tattoo, kind of chubby, and bald, he has light hands so good for newbies.