Arrived around 8:30 p.m. on a weekday and there was a short line meaning 4 people ahead of me. I pre-paid online and was hoping to move along quickly. However, each person before me was taking more time than expected. One of the workers notified us in line that an attendant is open to serve us at another area. So, I took the offer and quickly went to the other booth which is at the bottom level (take the escalator down and go out the door and turn left).
The attendant at the booth was quick to attending and didn't try to sell me more options. I was grateful for that since I was on a time crunch.
There were only two selections of the compact car available for me: Nissan Juke or Kia Soul.