About: http://data.yelp.com/Review/id/9oF30nIhm47r2jPXmpirvg     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • I won't go into the decor, nor the taste of the food there as Matt V and others have already summed it up quite well. My family (2 adults and 1 child) was greeted by the host when we entered the establishment. He asked how many of us, I said 3. He told us that it would be 5-10 min wait for a table which was understandable as the place was quite full. A party of 2 enters after us and this is where the issue starts: About 5min into the wait, a party of 2 enters the establishment and tells the host they are a party for 2. The host looks around and then asks if they would be willing to sit at the round table for 2 that are the taller type tables that you normally find at bars/clubs. The male of the 2 said sure, that's fine. So off they went to that table. I noticed people getting up to leave from a table that can seat 4, and overheard the female from the party of 2 (that was now seated at the taller table) ask if it would be OK to move to the table that seats 4. I was surprised that the host said yes... My question to the host was, why bother asking us how many people we are if you're not going to manage the table seating priority properly, what's the point? He could not answer that. Then a young lady co-worker came to his aid, and starts to help by saying: we seat people on a 1st come 1st serve basis. My response to her was, yes, thanks we came here before that party of 2. I'm fine that she came to his aid, but what she should've done is ask what the issue was before making her response. Quick tip: To defuse the situation, clarify with your co-worker what the issue is, then assist the customer however you can. Please do not assume or respond if you do not know the full background of the issue at hand. At that point the host did apologize for his screw up, but the damage was already done. We got our table, and we ordered the B1 and B10, both of which were rather bland and really not worth the price they are charging. Near the end of the meal, My wife overheard a party of 6 that were waiting for seating comment to the host "you say we cannot sit here, and you say we cannot sit there, so where can we sit?" Looks like we were not the only people that were having issues with seating. To the owners, I think you need to reassess your employee roles as at present course, it's not looking good.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (252 GB total memory, 121 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2026 OpenLink Software